🔒 Data Protection

Privacy Policy 777gold — Your Data Secure

At 777gold, privacy is not fine print. It is a genuine commitment to every Brazilian player. Here you will find exactly what data we collect, why we need it, how we protect it, and what rights you hold as a data subject under the LGPD.

Last updated: January 2026

Privacy at 777gold: 6 Key Points

These cards summarize what you need to know before reading the full document. Each point represents a real commitment from 777gold regarding your data.

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Full LGPD Compliance

777gold processes all personal data of Brazilian players in strict compliance with the General Data Protection Law (Lei nº 13.709/2018). The legal basis for each type of data processing is clearly stated in this policy, with no ambiguity about what we do with your information.

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256-bit SSL Encryption Across the Board

All communication between your device — mobile, computer, or tablet — and the 777gold platform is protected by 256-bit SSL encryption, the same standard used by Brazil's largest banks. Your login credentials, financial information, and gaming history are never transmitted as plain text.

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We Never Sell Your Data

777gold does not sell, rent, or transfer players' personal data to third parties for commercial purposes. When we need to share information with operational partners — such as Pix processors or game providers — this is done under confidentiality agreements and only to the extent strictly necessary for the service.

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You Control Your Data

As a data subject, you have rights guaranteed under the LGPD: access, correction, deletion, portability, and withdrawal of consent. All of these rights can be exercised by emailing privacidade@777gold.click, and 777gold commits to responding within 15 business days with the appropriate action.

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Minimum Necessary Data

We collect only the data we genuinely need to operate the platform, process payments via Pix, boleto, and card, meet legal obligations, and provide customer support. We do not request unnecessary information and do not retain data beyond what is legally required or operationally necessary.

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Cookies with Transparency

777gold uses strictly necessary cookies for platform functionality and analytical cookies to improve the user experience. You can manage your cookie preferences at any time through your browser settings. Third-party cookies for behavioral advertising are disabled by default.

What Data 777gold Collects and Why

Below we list every category of personal data we collect, along with the corresponding purpose and legal basis under the LGPD. No surprises.

Data Category Examples Purpose Legal Basis (LGPD)
Personal identification Full name, CPF, date of birth, document photo Registration, KYC, fraud prevention, compliance with legal obligations Legal obligation compliance
Contact Email address, mobile number, residential address Communication, support, account verification, and statement delivery Contract performance
Financial Pix key, deposit and withdrawal history, payment method Transaction processing, anti-money laundering compliance, refunds Compliance with legal obligation / Contract performance
Platform usage Games accessed, bets placed, session duration, preferences Experience personalization, problem gambling detection, product improvement Legitimate interest / Consent
Technical IP address, device type, browser, operating system Account security, fraud prevention, technical issue diagnostics Legitimate interest
Communication Support chat history, exchanged emails, logged requests Dispute resolution, service improvement, compliance evidence Legitimate interest / Legal obligation compliance
Marketing (optional) Promotional preferences, bonus usage history Sending personalized offers for Sports Betting, slots, football promotions, and Brasileirão Consent (revocable at any time)

1Introduction & Data Controller

This Privacy Policy describes how 777gold — operator of the platform available at 777gold.click — collects, uses, stores, shares, and protects the personal data of its users, in full compliance with the General Personal Data Protection Law (LGPD — Lei nº 13.709/2018).

The 777gold is the controller of personal data processed in the context of its Sports Betting and online casino platform. This means 777gold defines the purposes and means of processing your data and assumes full legal responsibility for compliance throughout the entire data lifecycle.

When you create an account, make a deposit, place Sports Betting on the Brasileirão, play slots or Live Casino, or simply browse the platform, you share personal data with us that we need to process in order to run the service. This policy explains all of that in plain terms — no legal jargon that nobody reads to the end.

Who this applies to: This policy applies to all registered users and visitors of the 777gold platform who are residents of Brazil or hold a Brazilian CPF. If you have any questions about how your data is handled, please contact our privacy channel before creating your account.

2Data We Collect

The 777gold collects personal data from three main sources: information you provide directly, data generated by your use of the platform, and information obtained from trusted third parties for verification purposes.

Data provided directly by you:

  • Registration data: full name, CPF, date of birth, email address, mobile number, and full residential address;
  • Identity documents submitted during the KYC process (national ID, driver's license, passport) and proof of address;
  • Financial data: Pix key, tokenized credit or debit card information, account details for TED transfers at Nubank, Itaú, Bradesco, Banco do Brasil, or other banks;
  • Communications sent to 777gold support via live chat, email, or any other support channel;
  • Stated preferences, such as favorite game type, preferred football teams, and notification settings.

Automatically generated usage data:

  • IP address, approximate geographic location (state and city), device type, operating system, and browser;
  • Full browsing history on the platform: pages visited, games accessed (Brasileirão, Libertadores, slots, crash games, blackjack), session duration, and access frequency;
  • Detailed sports and casino betting history, including amounts wagered, selected markets, outcomes, and winnings;
  • Cookie data and similar technologies, as described in the Cookies section of this policy.

Data obtained from third parties:

  • Identity verification data provided by credit bureaus or CPF lookup services to confirm the accuracy of your registration information;
  • Fraud prevention data from providers specializing in financial transaction risk analysis;
  • Pix and boleto bancário transaction confirmations provided by their respective payment systems.

3How We Use Your Data

The 777gold uses the personal data collected solely for the purposes listed below. We do not process data for any purpose not described here without notifying you and, where required, requesting additional consent.

  • Account management: create and maintain your active account, authenticate your access, process Pix deposits and withdrawals, record bets and results, and manage bonuses and cashback;
  • Identity verification (KYC): confirm that the account holder is over 18 years old, holds a valid CPF, is not under an active self-exclusion period, and that the declared information matches the real individual;
  • Security and fraud prevention: detect and prevent unauthorized access, identify abusive betting patterns, monitor suspicious financial transactions, and fulfill anti-money laundering obligations;
  • Customer support: respond to questions and requests, resolve disputes related to bets or transactions, and maintain a support history for future reference;
  • Platform improvement: analyze usage patterns to identify bugs, improve mobile navigation, optimize deposit and withdrawal flows, and develop new features;
  • Responsible gambling: monitor behaviors that may indicate problem gambling and proactively activate self-control tools when relevant, in accordance with our Responsible Gambling;
  • Personalized marketing (with consent): send bonus offers, Sports Betting promotions for the Brasileirão, Copa do Brasil, Libertadores and other competitions, and communications about new games available on the platform.

4Legal Basis for Processing

The LGPD requires that every personal data processing activity have a corresponding legal basis. The 777gold bases the processing of your data on the following legal grounds, as applicable to each situation:

  • Contract performance (art. 7, V): processing required to create and operate your account, handle deposits and withdrawals via Pix and other methods, record bets, and release winnings. Without this processing, the contracted service cannot be provided;
  • Compliance with a legal obligation (art. 7, II): identity checks, financial record retention, disclosure of information to competent authorities in money laundering investigations — obligations imposed by law that do not depend on user consent;
  • Legitimate interest (art. 7, IX): security analysis, fraud prevention, product improvement, and platform usage analysis, provided these interests do not override the fundamental rights and freedoms of the data subject;
  • Consent (art. 7, I): sending marketing communications, personalizing offers, and using non-essential cookies. Consent is obtained through an active action, may be revoked at any time, and revoking it does not affect access to the service.

No forced consent: 777gold does not make account creation or access to the service conditional on accepting consent-based processing, such as marketing. You can use the platform normally without accepting promotional emails or analytics cookies.

5Data Sharing

The 777gold does not sell, rent, or share players' personal data with third parties for commercial purposes. Data sharing occurs only in the situations listed below, and always with the appropriate contractual and technical safeguards in place:

  • Payment processors: to process deposits via Pix, boleto bancário, credit and debit card, PicPay, and Mercado Pago, we share with the respective processors only the data required to complete the transaction. These partners are not authorized to use your data for any other purpose;
  • Game providers: Pragmatic Play, Evolution Gaming, Hacksaw Gaming, and other partner providers receive anonymous session identifiers to operate their games on the platform. No personally identifiable data is shared with game providers;
  • Identity verification services: credit bureaus and CPF lookup services receive your CPF number and full name for registration validation, without access to your platform usage history;
  • Security and anti-fraud services: risk analysis providers receive technical data (IP address, device, transaction pattern) to identify fraudulent activity — without personally identifiable data beyond what is strictly necessary for the analysis;
  • Competent authorities: when legally required to do so, 777gold may provide data to the competent Brazilian authorities upon formal request, court order, or legal obligation. Wherever legally permitted, we notify the data subject of such a request.

All third parties with whom 777gold shares personal data with are contractually required to process it in accordance with the LGPD, maintain adequate information security standards, and use it solely for the purposes for which it was shared.

6Data Security & Protection

The 777gold implements appropriate technical and organizational measures to protect players' personal data against unauthorized access, alteration, disclosure, or destruction. The main measures in place include:

  • Encryption in transit: all communication between your device and the 777gold platform — whether on Android or iOS mobile, or on desktop — is protected by TLS 1.3 with 256-bit SSL encryption;
  • Encryption at rest: sensitive data stored on 777gold's servers, including financial information and identity documents submitted for KYC, are encrypted using AES-256;
  • Payment tokenization: credit and debit card data is never stored directly by 777gold — it is tokenized by the payment processor in accordance with the PCI-DSS standard, and only the resulting token is retained by us;
  • Access control: internal access to players' personal data is restricted to staff with a genuine operational need and is logged for audit purposes. Team members receive training on information security and data protection practices;
  • Continuous monitoring: automated intrusion detection and behavior analysis systems monitor the platform around the clock to identify unauthorized access attempts;
  • Account authentication: we strongly recommend using a strong, unique password for your 777gold account. If we suspect an account has been compromised, we proactively lock it and notify the account holder immediately.

Security incident: In the event of an incident that may affect your personal data, 777gold will notify the National Data Protection Authority (ANPD) as required by the LGPD and will inform affected data subjects within the legal timeframe, describing the nature of the incident and the measures taken.

7Cookies & Tracking Technologies

The 777gold uses cookies and similar technologies to ensure the platform works correctly, analyze usage patterns, and — with your consent — personalize your experience. The types of cookies we use are:

  • Strictly necessary cookies: essential for the basic operation of the platform — keeping your session active after login, remembering language preferences, securing transactions, and maintaining your betting slip state. They cannot be disabled without affecting the service;
  • Analytical cookies (with consent): collect information about how users navigate the platform — which pages they visit, how long they spend in each section, and what device they use to access it. This data is used in aggregated form to improve the platform. You may decline these cookies without any impact on your gaming experience;
  • Functional cookies (with consent): store preferences such as favorite games, display settings, and notification preferences to personalize your experience on future visits;
  • Marketing cookies (disabled by default): 777gold does not enable retargeting or behavioral advertising cookies without explicit consent. If you choose to receive personalized marketing communications, we may use cookies for that specific purpose.

You can manage and delete cookies at any time in your browser settings. Most modern browsers — Chrome, Firefox, Safari, and Edge — let you block third-party cookies or clear all stored cookies. Note that disabling strictly necessary cookies may prevent the platform from working properly.

8Data Retention

The 777gold retains personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by law. The general retention criteria are:

  • Active account data: retained for as long as the account is active and for the period required after closure to resolve pending disputes or meet legal obligations;
  • Financial records: deposit, withdrawal, betting, and payment transactions are retained for a minimum of 5 (five) years after they occur, in accordance with Brazilian tax and anti-money laundering obligations;
  • KYC documents: identity documents and proof of residence submitted for verification are retained for the duration of the account plus the minimum legal period of 5 years after closure;
  • Support communication data: chat history and emails are retained for 2 (two) years after account closure for dispute resolution and service improvement purposes;
  • Marketing data: deleted immediately upon withdrawal of consent, except where retention is required by another legal basis.

Once the applicable retention period expires, data is deleted or irreversibly anonymized, making re-identification of the data subject impossible. Accounts inactive for more than 36 consecutive months have their data reviewed, and any records that do not need to be kept for legal compliance are deleted.

9International Data Transfers

Some of the technology providers and operational partners of 777gold process data on servers located outside Brazil. The LGPD permits international data transfers when adequate safeguards are in place to ensure the same level of protection that data subjects would receive in Brazil.

When we transfer personal data outside Brazil, we ensure this only occurs when:

  • The destination country offers an adequate level of data protection as assessed by the ANPD;
  • Specific contractual clauses require the recipient to adopt data protection standards equivalent to those of the LGPD;
  • The transfer is necessary to perform the contract with the data subject (such as processing a payment through an international payment processor) and would not otherwise be possible.

International game providers such as Evolution Gaming and Pragmatic Play operate servers across multiple countries, but receive only anonymous session identifiers — no personally identifiable data that could be linked to your CPF or contact details. This ensures that the majority of sensitive processing remains within the defined safeguards.

10Your Rights as a Data Subject

The LGPD grants you, as the owner of your personal data, a set of rights that 777gold is committed to honoring fully and without placing unnecessary obstacles in the way of their exercise. See each right and how to exercise it below:

1
Access

Request a complete copy of all personal data that 777gold holds about you, including the purposes of processing and with whom it has been shared.

2
Correction

Request the correction of incomplete, inaccurate, or outdated data. Changes of address, name corrections, or phone number updates can be made through our support channel.

3
Deletion

Request the deletion of data that is unnecessary, excessive, or processed in violation of the LGPD. Data subject to a legal retention obligation cannot be deleted before the applicable deadline.

4
Portability

Receive your data in a structured, machine-readable format (JSON or CSV) to transfer to another service or controller, where technically feasible.

5
Consent Withdrawal

Withdraw consent given for processing based on that legal ground — such as marketing — at any time, without affecting your access to the 777gold service.

6
Objection

Object to processing carried out on the basis of legitimate interest when you believe your fundamental rights outweigh 777gold's legitimate interests in that specific processing activity.

To exercise any of these rights, please contact our privacy channel at privacidade@777gold.click, with the subject line "LGPD Rights — [request type]". The 777gold will respond within 15 business days with the appropriate action or with a reasoned explanation if the request cannot be fully fulfilled.

ANPD: If you believe 777gold is processing your personal data in violation of the LGPD and have not received a satisfactory response through our channels, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) for investigation and any applicable regulatory action.

11Protection of Minors

The 777gold does not collect, process, or allow the registration of personal data belonging to individuals under 18 (eighteen) years of age. The service is exclusively for adults, and this restriction is enforced through date-of-birth checks at registration and KYC processes that confirm the account holder's age.

If the 777gold identifies, at any time, that data from a minor was inadvertently collected — for example, if the date of birth entered during registration does not match what is verified in KYC documents — all information for that user will be immediately deleted, the account will be closed, and any deposited balance will be returned to the original payment method.

If you are the guardian of a minor and suspect they have created an account on 777gold, please contact us immediately at suporte@777gold.click with the subject line "Minor's Account" so we can take the necessary steps as quickly as possible.

12Marketing & Communications

The 777gold sends marketing communications — emails, push notifications, and SMS messages — only to players who have expressly consented to such contact during registration or subsequently through their account settings. Consent is optional, and declining it does not restrict access to any platform feature.

The marketing communications from 777gold may include:

  • Personalized bonus offers based on your gaming and betting history;
  • Special Sports Betting promotions for Brasileirão Série A, Copa do Brasil, Libertadores, and other championships;
  • Notifications about new slots, crash games, and Live Casino titles added to the catalog;
  • Information about the weekly cashback program and VIP events;
  • Reminders about bonuses that are about to expire or pending rollover requirements.

To stop receiving marketing communications, you can:

  • Clicking the unsubscribe link included in all emails sent by 777gold;
  • Disable notifications in your account settings on the platform;
  • Send an email to suporte@777gold.click with the subject line "Marketing Opt-Out".

After unsubscribing, no promotional communications will be sent within 48 hours. Essential operational communications — such as withdrawal confirmations, account security alerts, and notifications about changes to the terms — will continue to be sent regardless of marketing preferences, as they are necessary for the operation of the service.

13Changes to This Privacy Policy

The 777gold may update this Privacy Policy periodically to reflect changes in data processing practices, legal requirements, or the services offered. Any material update will be communicated at least 7 (seven) business days in advance through the following channels:

  • An email sent to the address registered on your account, summarizing the key changes in plain language;
  • A prominent notice on the platform's homepage and on your account dashboard the next time you log in;
  • Updating the "Last updated" date at the top of this page.

If the changes affect processing that was previously based on consent, we will request new consent before beginning processing for the new purpose. For operational changes that do not alter the legal basis or scope of processing, continued use of the platform after the notice is sent constitutes tacit acceptance.

If you do not agree with the changes, you may close your account before the new policy's effective date and request deletion of your data as described in the Your Rights as a Data Subject section.

14Contact and Data Protection Officer (DPO)

The 777gold has appointed a Data Protection Officer (DPO) as required by the LGPD to oversee the platform's privacy practices, serve as the point of contact with the ANPD, and handle data subject requests.

To exercise your data subject rights, report privacy concerns, or make any inquiry regarding the processing of your personal data by 777gold, use the following channels:

  • Privacy email (DPO): privacidade@777gold.click — for formal LGPD rights requests, incident notifications, and data processing inquiries. Response time: up to 15 business days;
  • General support: suporte@777gold.click — for general privacy questions handled alongside other support requests. Response time: up to 24 hours;
  • Live chat: available 24 hours a day, 7 days a week on the platform, in Brazilian Portuguese, for immediate privacy questions or urgent requests.

All LGPD rights requests are handled confidentially and answered within the timeframes established by law. The 777gold does not charge any fees to handle data subject requests, except in cases of requests that are manifestly unfounded or excessive, as permitted under the LGPD.

Related documents: This Privacy Policy should be read together with our Terms & Conditions and the Responsible Gambling, which together form the complete set of documents governing the relationship between 777gold and the Brazilian player.

Frequently Asked Questions about 777gold's Privacy Policy

No. 777gold never shares players' identifiable personal data with other platform users, advertisers, or third-party marketing companies for commercial purposes. Data sharing is limited to strictly necessary operational partners — such as Pix and boleto bancário processors, game providers, and identity verification services — always under contracts that prohibit the use of data for any other purpose. If you are contacted by someone claiming to have obtained your data from 777gold, please reach out to support immediately.

You can request deletion of your data by emailing privacidade@777gold.click with the subject line "Data Deletion Request — LGPD". We will confirm receipt within 24 hours and provide a response with the appropriate action within 15 business days. Please note that some data must be retained for minimum legal periods — such as financial records for 5 years under tax and anti-money laundering legislation. This data cannot be deleted before that period ends, but will be automatically deleted once the legal retention period expires. Closing your account does not automatically delete data subject to mandatory retention.

Only if you have given explicit consent to receive personalized marketing communications during registration or in your account settings. If you consented, we may use your gaming and betting history — such as a preference for Brasileirão betting, slots, or crash games — to send you relevant offers. If you have not consented, or if you withdraw your consent, we do not use your history for marketing personalization. In either case, we use usage data in an aggregated and anonymized form to improve the platform, which does not constitute marketing directed at you individually.

When you close your 777gold account, your data is handled as follows: platform usage data, preferences, and browsing history are deleted or anonymized immediately upon closure. Contact and personal identification data are retained for the minimum period necessary to resolve any outstanding disputes and meet legal obligations — generally 5 years for financial records under Brazilian law. Once that period expires, the data is permanently deleted. If you close your account through a responsible gambling self-exclusion, we retain the minimum record necessary to ensure the exclusion is honored and to prevent you from opening a new account during the active self-exclusion period.
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